Policies

Policies

DELIVERY:
Because most of the jewelry is handmade to order, we require a 2-4 week turn around time. Some items are in stock and will ship right away. Please contact us if you have a time sensitive request we will be more than happy to work with your needs.

SHIPPING:
East Fourth Street ships all orders USPS priority express overnight and are charged a $25 shipping charge. Insurance is included in the shipping price.

INTERNATIONAL ORDERS
We currently do not handle international orders online. Please contact us directly if you would like to place an order.

PAYMENT:
East Fourth Street Jewelry accepts payment through Paypal.

SALES TAX:
Sales tax is only applied to purchases made within the State of Minnesota. Tax charges will appear automatically during your checkout.

 


ORDER STATUS:

Please feel free to call us at 612-735-1712 or email info@eastfourthstreet.com to inquire about the status of your order.

RETURN POLICY:

If an order is cancelled more than 10 days after it was placed, a 20% restocking fee will be charged. If for any reason you are not satistied, we accept exchanges for unused merchandise within 10 days of receipt for store credit. Credit must be used within 1 month from the date of purchase.

SHIPPING:

Shipping charges are not refundable. Rings and special orders cannot be exchanged. Shipping charges are not credited and return shipping will be paid by the customer.EFS is not responsible for returned merchandise lost or damaged in transit. East Fourth Street ships all orders USPS, UPS or FedEx. Orders valuing $1000.00 and up are shipped priority overnight and are charged a $35.00 shipping charge. All orders under $1000.00 are shipped 2nd day and are charged $15.00 Insurance is included in the shipping price.

REPAIRS:

Repair services for damaged and worn jewelry made by East Fourth Street are provided upon request. Please contact us. When shipping an item for return, please package securely and include your return address, e-mail address, phone number, and a detailed description of the repairs to be made. When we receive your return, we will contact you with an estimate of the cost and the time needed for the repair.

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